For a chain, this is very good and not sure why this location garnered 3.5 stars but we've been here twice and have came away pleased both times.
We ordered the bibimbap (5/5) and 2 orders of the Soy garlic wings (5/5) and there were shark eyes all around, so no problem here. The service was excellent (5/5) as our server was friendly and prompt in her efforts.
It's a nice interior and functions well as seating feels ample and open (5/5).
We enjoyed ourselves immensely and highly recommend trying this place!