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  • Jorge came out to install my home security system and then came out again to install my cameras. He was very knowledgeable and helpful. He explained how to use the system clearly and thoroughly. He is a great asset to blackhat. I didn't mind signing a 3 yr contract since I upgraded my system but it would be nice to have an incentive to stay a customer after the 3 years. It is quite a jump to go from paying $20/mo monitoring to $77/mo. I do not look forward to having to pay that much forever nor do I want to have to shop around again in 3 years. Blackhat should reward loyal customers who choose to stay after the contract is fulfilled. I think $50/mo would be fair... I'd stay forever. I'll reassess everything in 36 months.
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