Very poor communication. Ronnie never answers calls any more. Julie never answer calls any more. Always get the answering service and they always start by saying Ronnie is on the phone right now or with another customer after I tell them I am an existing customer. After I leave messages, I never get a response until sometimes many days later when Julie calls to schedule. There's no communication if their's no scheduling to talk about. They just leave me in the state of unknown.