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  • This was my first time at Park Hyatt and it was an amazing stay! All the staff were friendly and approachable. The lobby was was well kept, clean and modern looking. Our room was beautiful and also modernly decorated. When we got the cards to enter our room we noticed we got two double beds and had actually booked and paid for a king bed room. We went back downstairs to reception where she apologized and quickly corrected the problem. All in all, check-in and check-out were both pleasant, fast and efficient. Located in Yorkville which has many stores to shop at (including many designer and specialty boutiques), other hotels and restaurants within walking distance. I'd recommend the rooftop lounge which has an amazing view! It's winter now so I'm sure during the warmer months, getting to go outside on the rooftop lounge would be even better. My only critiques from my stay would be that from the time we checked out, the wait for the driver to get our car from valet was a bit lengthy. My other critique is that compared to other hotels in the area, valet parking is quite pricey! We paid $50.85 for one night. We realized across the street had a flat overnight rate of $25 for parking after we had already checked out, which we will do instead for next time. A faster valet process and cheaper valet rates would have made me given 5 stars instead of 4. To sum up, we really enjoyed our stay and would definitely recommend Park Hyatt and stay there again in the future!
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