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  • Very, very disappointing experience I had here. We walk in(me and boyfriend) and immediately you can see they only have three kinds of their bagel selection versus their normal 9-10 selection size. So we ask the employee if that's the only bagel selection they have and she replies, "Yeah that's all we have, we ran out of everything else, we always run out." It felt as if I should have known before I even asked that they ran out and that it was common for them to run out like this. So then we wanted to get a soup and a bagel and she recommends we get the bagel and drink so that we could add the bagel for 99 cents. We felt like we were getting some sort of deal, in reality we were not and the price still came out to be $18 including the cream cheese and everything. We realize the cashier doesn't make prices but we were definitely under the impression it'd be slightly more inexpensive to buy our items this way and it really didn't make much of a difference. Lastly, as we're waiting for our bagels, we were told they're out of both of the cream cheeses that we had asked for. Hazelnut had been discontinued, apparently, and the Hazel Walnut was out of stock. We settled for the blueberry which was still really good. Our soup was nice and hot and tasted great, on the plus side. Unfortunately, the shortage in bagels, cream cheese, and friendliness from the employees yielded this experience 2 stars. Far from my usual Panera experiences. I hope the next visit is not this way and I can change the rating.
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