I was expecting a basic car wash and dry and a light vacuum. I have a German Shepard so I get it, it's not going to be a spotless vacuum and that's fine but they did revacuum after i asked and he actually did a Better job than the guy before him. For the car wash, I get my car and there was still dirt by my tires, on the front of my car and the back. The bottom of my car had dirt still on it and the inside of my car wasn't even dusted or Windex. I just end up going home and cleaning it myself. Will never go back... And I even tip them!