Although I have had a rough start: another tenant screamed at me to "shut up" when my family and I were trying to move in, they did give me a refund on my late rent payment. My washing machine broke and it took a week to fix. But the main office manager is so kind and helpful. She's always responsive and takes extreme pride in her job and sees the apartment complex as her community. She is really good at what she does and how she manages her team amazingly well. I really love living there, I can't complain I feel like I'm living in a resort.