One Star because zero isn't an option.
The crummy attitude began when I placed my (call in) order with Travis (receipt listed him as General Manager). Placing my pick up order was an exercise in futility. I was spoken to with short, abrupt, snarky responses. I ordered a large pepperoni pizza. I was snidely informed pizzas are sold in 10" 16" & 18". Any GED graduate could figure that math out. What's the largest number____?
Attitude continued when I arrived. "Just give me a name."
The whole experience was extremely contrite, unexpected and disappointing. I felt like I was in the Twilight Zone episode: Please never come back to my restaurant.
Needless to say I won't be returning.
My final interaction with Travis was a brief Cliff's Notes version of customer service 101. I told Travis that I was interpreting his shortness as rude and a simple apology would retain a customer; e.g. Sorry I didn't mean to sound short, rude, or snarky, I'm swamped tonight. Instead the response I received was "I'm not apologizing".
I finished my "small" (because apparently beer is sold in small and large sizes) draft beer, left my pie on the counter and left.