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  • DONT TAKE YOUR PRECIOUS DOGS HERE!! I was dropping off my dog to get groomed and as I was in the waiting area of the salon, my friend and I witnessed another groomer who was working on another small dog (a Maltese maybe?) and I hear "oops!" & a yelp from the poor dog. (the groomer was looking around to see if anyone noticed) I looked over and noticed the poor dog bleeding on its ear very badly and freaking out trying to get down off the table. At this point I still left my dog with our normal groomer (who I trusted) thinking this was just a bad mistake that can happen even though I felt awful for the dog. As I come back later to pick my dog up, I see the little Maltese in the parking with his owner walking to his car. I stopped the woman and asked her if her dog was alright and explained to her I saw what happened. (I am a big animal person and this was bothering me all day) She was shocked to hear my story since apparently the groomer told her she didn't know what happened AND telling her she couldn't bring her dog back because he was "too much trouble and uncooperative". I am not joking. I watched this dog be so sweet and calm UNTIL he got hurt. I no longer bring my dog here as I've heard other horror stories of pet smart grooming. Not to mention my dog would shake uncontrollably every time I would take her in she was so scared (which is not her personality) which I've read is a sign of abuse at a groomer/dog sitter. I now take my dog to 7 dogs grooming. It's a boutique grooming salon and if you don't want your dog in a cage you can request they stay in a play pen with other dogs. Also, it takes about an hour or so based on your dogs grooming needs and not 5-6 hours like PetSmart.
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