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  • This review could have easily turned out to be a big fat 1 star but what Union Social did to make it better was super professional and great customer service. So this was my first time visiting Union Social so I called the day before to make a reservation after hearing that Union Social can get very busy. So I show up the next day for my reservation to come to find out that my name was not on the list. I became upset almost instantly as I looked around and noticed how full the restaurant was and how many people were waling out so they didn't have to wait. I knew that there was potential that we would have to dine else where. I showed them my call history on my phone to make sure I had the right number and they agreed that I did. After about 10 minutes the figured out that the manager had taken my reservation but accidentally placed it for a week from that date. The manager approached me immediately apologizing and stating that he would have a table for me right away and that we were his priority. He immediately asked us if we wanted anything while we were waiting. Within 10 minutes he had us a table and told us that any apps were on him and he didn't care which ones. We asked for nachos with both chicken and meat which is not on the menu. He didn't blink and had that out to us right away made the way we asked. He was extremely accommodating to us and his goal was to redeem himself from the mistake he made. Now on to dinner. Our actual waitress was super friendly and talkative with us and treated us very well. There were a few times where the wit time for drinks was a bit longer than it should be but I don't blame her for that as the restaurant was super packed. The group shared a plate of nachos. The portion was a bit small but very tasty. I ordered a Turkey club sandwich with bacon. I expected it to be your typical triple layered club sandwich but it wasn't. It was served on some cranberry Ace bun. I'm not a big cranberry guy but this bun was incredible. This sandwich left me wanting more. The sandwich seemed small at first but then i realized how thick it was lol. Th french fries were the best I have ever had and the gravy at first I didn't like it but the taste with the french fries made it a must have. I feel that Union Social will become a frequent place for me to dine in the near future.
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