NOT GOOD...Overpriced now that they raised there prices. Poor management and staff. Been going there for 5 years now and that is over. $13 for chicken parm that is mostly sauce and cheese...very little pasta...not worth it. They smother it with cheap and unhealthy cheese. Tomato sauce here is TOO SWEET! Jar sauce is better. Increased prices on salads which are CHEAP iceburg lettuce only and black olives...1 peice of cucumber and 1 peice of diced cheap pink tomato. For $5 I would expect mixed greens and real veggies. Nobody wants cheap and unhealthy iceburg lettuce. You are the ONLY place who uses it. It has no flavor..Asked for 1 extra roll and did not get it. Spent $21 for 1 person and couldnt get one extra roll. I highly recommend NOT wasting your money here. Its sad that so many consider this authentic Italian. Charlotte has akways been weak on the italian side. Growing up in a real Italian family I can tell you its not.