I'm giving these people ZERO stars ... Their advice just destroyed my shoe ... 450 euro Italian shoe just changed colors and the beautiful brown and cream Vero Cuoio shoe is just and old faded color spotted shoe. A display of complete no knowledge of leather finish and know how that is limited to almost nothing regarding shoe repair. I'm exercising all the patience and my capacity of understanding. They are really bad. Don't take your shoe here unless you don't care for the end result. Bad bad bad