I have lived here since August of last year and needed the lights in my building hallway replaced. I put in service requests online, called, talked to the handymen and then finally went to the office. They repaired two last weekend. There are still two burnt out. And the other light facing the mountains and sidewalk that I asked them to fix are also still burnt out. I then asked them to look at my carpet. It is very cheap carpet and pulls up when vacuuming. So they came to look and put on the work order that it was replaced and completed, when I haven't even received a call about it. Get your shit together ! I am trying to stay on top of things but not when it takes 5 months to replace light bulbs. No one picks up after their dog here. I do, so I know cause I have to walk around it. They also do not enforce a fine if people do not pick up after their dog. The amenities are great when they work. The hot tub is never hot enough, the chairs have leaves all over them and are not clean, the bar area is not kept clean (I always bring a rag down to wipe the bar down) and the pool is not always clean. I put in an alarm system in my place, this is not a gated complex and it says it is secured but you never see security. The walls are thin and it feels like my neighbors are bowling above me.