I just walked out of this establishment after waiting almost 15 minutes for someone to come help me. I was looking for a chain for a dog tag and no less than two employees walk by or away when I inquired for help. One informed me that someone would be with me in a few moments but after 5 I decided to walk out. I think I would rather be ignored at the big stores such as Home Depot or Lowe's at least I can bring my dog there and wander around. I used to believe that shopping at the independently owned stores such as this was a benefit but I come to realize the more I go into this store which is just a mile from my home and convenient, the less I feel like patronizing them.