The WORST drive-thru situation I have ever experienced in all my years of Starbucks patronage. Why in the world would it take more than 5 minutes to move a single car through the initial ordering at the speaker screen?!! ...Meanwhile, your line is backed up into traffic and other cars in the lot cannot even back out of their parking spots...
If this were the first time this happened, it would be completely understandable; we all have rough days. The last couple times I was here, I was here for approximately 15 minutes, just sitting in the drive-thru... Why.