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| - I live near this store, or I would literally never go here. First, and most importantly, the shopping baskets in this store are disgusting. They are so dirty I can barely look at them. I never use them and end up carrying a ton of crap.
Secondly, their beauty department is pretty useless and gets in the way. I hate going near there because people hover over you without being nice or helpful.
I recently picked up an item from this area, and the sales clerk requested that I return to the beauty area to check out after shopping in the rest of the store. (Why? Is this one store or two? Are you paid on commission?)
Fine, I'll come back. But when it came time to check out, she was busy helping a customer. Another woman did offer me a shopping basket, but you know how I feel about those. Plus I told her I was checking out, not continuing my shopping.
The three other women in the beauty department apparently can't check you out. And they are mean and have a very bad, snobby attitude (to be fair, the first woman I talked to, the one who had access to the register, was very nice. And that's probably why she was busy). So the only person who is working and helping customers is the only person who could have rung me up. Look Shoppers, I go to Sephora if I want nice stuff. I don't need three mean people who didn't make the cut at a real beauty store to just stand in the way being useless.
Finally, this place is always out of basic, useful things. You know, like sponges and hand soap.
To be fair, I think the people who work the front checkout for the whole store do a really good job given how crowded this place can get. But management needs to get its act together.
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