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  • I've been to the one in the SLS twice, the first time was incredible. I ordered a gluten free pie, the girl asked me if I was celiac, I said yes and she proceeded to clean all the surfaces, change her gloves and prepare my pie. She notified the baker that the next pizza was celiac and both of them insured me that the oven would be wiped down as well... I ordered a Margherita base with pepperoni and mushrooms. It was divine. The second time, this evening I went down to order the same thing, before I packed for my trip home in the morning. I asked for the gluten free crust, I instantly knew that it wasn't going to be the same. The first guy nodded at my request and started preparing my crust, not once asking if I was celiac at this point even at the risk of intestinal distress I wanted to see how far they'd go before any consideration was taken with the possibility of cross contamination. He did not change his gloves, then passed it on to the next girl who also did not change gloves and looked utterly annoyed with her life in general and didn't add the drizzle of olive oil that's supposed to be on the marg base. She passed the pizza on to the baker who fiddled with the crust (same gloves). Then put the guy behind me's pizza in first... Slid it across the bottom then put mine in right in front. Then she fiddled with it constantly and still managed to burn the crust to ash. She missed a cut, so i had two double-size slices that were awkward to eat. The service the first time was amazing, the second time was the worst. Despite cross-contamination I still ate it (I was starving) with the aid of Gluten Cutter and still not an optimum solution. I could have mentioned I was celiac on my own, but I was blown away by the complete disregard for potentially debilitating food allergies I couldn't bring myself to do it like looking away from a train wreck. Thanks 800 Degrees for assuming that everyone ordering a gluten free pizza is doing it because it's the latest fad, rather than something medically necessary.
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