Name Brand just needs to have more smiling employees! :) They have good music playing so the attitude at all times should be reflect also in employees. Dre & Christine (? - I think) are soo friendly & just inviting.
As far as the clothes there, they need to urgently be out with the old & bring in the new. Prices aren't bad but they have competition with Buffalo Exchange & Rag-o-Rama (good spots to shop for unique pieces). These two other resale shops do Dollar days & they need to jump on that band wagon. They do have $3 racks and stuff outside but that should all be $1 really.
As far as reselling, they'll buy good, decent stuff here no matter the brand as long as its in good condition & payout around 40%. They take a range of stuff & always pay out cash, unlike Platos (in Scottsdale at least) who only do store credit most of the time.