My girlfriend and I placed a to go order. They tell you a certain time to pick it up and you can't make it earlier than the preset time. I got there at exactly the time they told me, picked up my food and drove home(which is about 5 minutes away) and nothing was even kinda warm. I ordered 2 cheese sampler plates and 3 small wing baskets. It wasnt a big order so I dont see why it would be cold. Now, on the other hand, I am a guy that savors the flavor. The flavor on everything was great. It might have been cold but I could still taste the excellent flavor. Dining in the restaraunt would probably change my rating but as it stands it could be better. There shouldnt be a preset time if the food is going to get done earlier and then just sit there.