I agree with everything in Roxanne's and Lauren's reviews. I absolutely love the concept. The service and packaging were phenomenal. The food was good, but the value was not. I had the chicken tinga tacos, and the chicken was flavorful and the salsas were exceptional. I would have been more satisfied with a complete meal for the price. Maybe include a salad or slaw or some chips or something.
I'd also like to see them post menus in advance. There have been a few times when I'm having company and planning to order take-out, but can't plan on getting Mod Meals because I'm not sure if what they're offering that day will be acceptable for everyone. If I have to take the time to make a back-up plan, then I'm just going to make that my plan, you know? They recommended I just order food earlier in the week if they have something I want, then reheat it when I want it. But that really defeats their whole "fresh from the farm this morning" thing.
I gave them 5 stars anyway because a gift card to Mod Meals is the exact thing I've been searching for to give to all my friends when they have babies. This service is tailor-made for gifting meals to people when you're not exactly sure when is convenient or what they like to eat. There are things I think they could do better, but right now this really is as good as it gets in Cleveland for meal delivery.