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| - Recently dropped by for a Saturday night visit and was surprised that this place has managed to stay open for as long as it has. 5 years ago this place was a hot spot to hang out, but I just don't see why anyone would bother these days. The only redeeming quality about this place is the size and space. The decor is actually really nice, good for a date. There's ample seating (even an upper level), and they don't seem to mind you staying for an extended period of time. To be fair however, it wasn't exactly busy, which is a little bit surprising given that it was a Saturday night. Years ago, this type of place would be packed to the brim, perhaps a sign that much of their clientele has moved on to greener pastures.
Disclaimer: I have never had the food here. And from what I've heard, the food is OK for a BBT place.
My harsh 1-star review is based on three things: 1) the drink, 2) the price/value, and 3) service.
1) The bubble tea simply was not a pleasant flavour, especially when compared to the plethora of fine BBT options that exists these days (e.g. Coco, Chatime, etc.). I also tried the kiwi juice, which was one of the worst kiwi juices I've ever had. The tapioca was mushy beyond belief, as if it was overcooked to hell and back. Blech.
2) As far as price goes, when you're paying $6+ for a drink, you expect the quality to be decent, but they simply do not deliver. Overpriced. And when you're sitting down at the restaurant, they serve you your drink in a very cheap, flimsy plastic cup. I understand it's economical especially if people leave and want to take their drink with them, but the cheapness of the plastic was reminiscent of a $2 food-court Bubble tea stand. They should take a hint from GoForTea and TenRen's, both large establishments in the same area, charging similar prices. The drinks there are actually pretty good, and they serve them in a proper glass cup.
3) Our waitress was friendly and courteous but the wait times for food/drink were so ridiculously long.
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