I tried this place for the second time today. It always looks busy so I figured the first bad experience was maybe a fluke. No...it wasn't. First of all, there's probably 500 cigarette butts outside the front door. Obviously a container of butt's was knocked over but it has definitely been on the ground for weeks at least. The garlic knots came with a hair baked in one. They were definitely microwaved because after about 5 minutes they were so hard that you couldn't bite into them. My daughter's pasta with butter was more of a butter soup with noodles in it. My buffalo chicken wrap came out as a buffalo chicken sandwich with mayo instead of blue cheese. This place is terrible! The only reason it stays in business is because we have no other choices in Chardon. I will not go back to this restaurant.