Purchased a Fiat at Sahara location a month ago. Brought it in because of a noise that turned out to be a recall. It was one of those recalls that are just for convenience if that makes sense... but we were at the 30 days and we had taken it to Fiat first since we have had multiple fiats we just prefer the dealer. They actually suggested to take it back to Carmax since they would need to charge the deductible on the warranty so we did. Carmax Service made appt and was ready for us. No waiting no nothing. We left it there since we wernt sure if the noise was the recall or not. They called later in the day to let us know parts wouldnt be there until the next day and the car was back together if we needed it, we could pick it up. We left it the next day about noon they called it was ready, no charge, everything done... no more noise! I can say that so far CARMAX has been very good to us and has done a great job!
Im pretty picky but they are making it so hard to find anything wrong!
Very happy customer!!!!