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  • The last time I came here was approximately 20 years ago and the only thing I remember is that the prices were insanely outrageous. I find the location to be very suspect. Although, it is located inside the hotel, the only way to have outside access is through the elevator that runs directly into the restaurant. If you were to enter through the hotel, you would have to go downstairs to the lower level where the meeting rooms are located and turn left and walk to one end of that level in order to find the entrance, which is preceded by a long hallway. Interestingly, the hostess station (and I say hostess station because I didn't see any hosts) faces the elevator entrance and not the hotel entrance, which is off to one side before the bar. The hostesses were attentive enough but not too bright, as I described the person that I was looking for to be in a bright red dress and they weren't sure. So, I proceeded to give the name under the reservation. They quickly took me to my table. The restaurant is quite dark and doesn't look like it has been renovated since the opening; however, this doesn't seem to be an issue, as everything seems very well appointed. The bar was quite cramped and there were a lot of people waiting inside. Although, it was only 6:30 pm, the restaurant was filled, so, if you are going, perhaps, a reservation would be in order. I'd hate to be cramped inside that little bar. The place is loud, so, if you are on your first date, this place may not be for you. As we were a large table, we were located on a stage type area with 2 seat tables lined up to infinity. I am not sure whether they had a table that was big enough to seat our entire group, but it didn't seem to be a problem. Even the people located on the wall had enough room to walk behind a seated person. Remember this point. It took the waiter awhile but eventually, he came by to insure that we had water. Drinks were not offered at this point. When my whole table arrived, many of us were surprised that the water wasn't filled sooner. When it came time to order, the waited tried to efficiently start from one side and go to the other; however, that side wasn't ready, so, he skipped to my wife and I, who were seated on the outside middle of the table. We ordered and I accidently placed my drink order and was surprised to find that the waiter was rude about it. He wasn't ready to take drink orders. By the time the orders were completed, the waited left to put in our order. It was at this point that we discovered that there was a kid's menu that NO ONE had told us about, including the waiter. So, we had to place a second order into the kitchen. The kid's menu comes with a main course, side, dessert and drink. Once again, the waiter was rude to me when I placed the drink order for the kids, telling me that I needed to wait, as he wasn't ready to take the drink orders. The meal came, and there seemed to be confusion over who had what. It was made worse, when the kid's orders came and the waiter didn't know who it went to. I saw no attempt for the waiter to try to get to the side with the wall, they just claimed that they would pass it over, as it was too far. The waiters also need re-training, as they would move their body between you and your meal and ask for forgiveness later, rather than asking before moving. I recognize that the meal is hot; however, this is no excuse for the lack of etiquette at this location. Needless to say, the meal was delicious. Although, I said delicious, I didn't say it was right. Almost no one at the table got what they ordered in terms of how the steak was cooked, unless you had ordered it well done or medium rare. We didn't bother to send it back, but needless to say, we were disappointed. We were surprised that the kid's meals, which were about $23 each were SO LARGE! Then again, the price tag was high too. The chicken fingers came with 5 large chicken fingers and burnt fries. The children's filet came medium rare, she wanted it medium with tons of mashed potatoes. Someone ordered julienne fries, which turned out to be similar to hickory sticks. I ordered the steak fries and they were overcooked with one end on each burned. The mushrooms were well cooked. The $12 salad was large with fresh cheese, no side salads at this place. All in all, our total was over $1000. The starting price for a steak was $60, with the average price about $75. There are other things on the menu that aren't as pricey, such as the chicken, which was about $34. So, So overall, the waiter is rude, the food is undercooked, the prices are high. The restaurant is clean, which includes the restroom. There were 3 restaurant reviewers at our table. 33% would not come here again, 66% were unhappy with aspects of the food and 100% of us were dissatisfied with the service.
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