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  • was having issues with car overheating. tried the easy, cheap fixes we could do ourselves and they weren't the problem. finally bit the bullet and realized that we'd have to take it to someone. on the suggestion of a friend, we brought car here to back to basic and am really glad that we did. friend suggested talking with Ken so I did and he was very nice and listened to my saga. he said he would check it out and have someone call me to let me know what was wrong. kevin, another nice guy at this place, gave me a call and told me that in fact the fan was bad. he gave me an estimate for parts and labor, which sounded reasonable to me, gave him the go ahead to fix car. couple of hours later my phone rang. kevin again calling to give me some new info. of course, a good news and bad news situation. but of course, the car belongs to me so I wouldn't expect anything to go quite so smoothly. there was an issue with the part ordered, the first 2 or 3 they ordered didn't fit. what the heck man! apparently, again my car, is one that could have one of two different fans and of course my car is the one that needed the fan that is the more expensive one. GO FIGURE! anyway, they got the correct fan and they worked with us on the pricing so that the shock wasn't quite as much as it could have been to the checkbook. i will recommend back to basic to others looking for automotive repair and want to thank them so much for helping us out and getting our car back on the road.
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