One star would be too much to give this company if I had a choice they are horrible to deal with whether you are an owner or a tenant they are disrespectful rude they do not return calls or emails on a timely basis as far as my move out I had my licensed contractors perform rug cleaning house cleaning as well as landscaping and have paid receipts the little 20something girl who came from Golden West named Aubrey I guess takes her job a little too seriously for whatever they pay her 10 or $15 an hour or maybe less who knows??she actually found two small pieces of dog poop the size of a dime in my backyard and took a close-up picture of it she also pulled out my washing machine and found a bit of dust on the baseboard I offered to clean it and she said no she already took a picture!!my suggestion do not walk away from this company run!