Review #093 - 2017
I was actually really disappointed when I showed up with my girlfriend and her husband on Monday, May 1st, around 9:30 PM to grab some gelato because it was so hot outside.
I waited in line to ask if I could taste the hazelnut gelato and it was warm. I asked the girl if they knew that the ice cream was half melted and she replied, "yeah, our freezer's not working very well."
Ok, I'm sorry, but this is the Bellagio and this is some pretty dang expensive gelato. How can they just expect their customers to pay for some half ass excuse of a gelato??
If the freezers aren't functioning properly, then they shouldn't be selling the gelato. Why try to sell poor quality stuff and end up losing customers because of it?
The only reason I am giving them 2 stars is because I ended up buying my daughter a 16-ounce cup of whole milk for $3 and the cashier was friendly.