Third time in, and while I truly enjoy most of the beer, the service arm is still quite lacking... first time in we arrived with a party of 8 and were told they were closing early due to low traffic, despite there still being guests and us willing to spend money. This time the small three person staff spent the majority of their time in the back drinking ( each had poured themselves a glass and left) and laughing while leaving the entire room unattended. This happened over and over as guests continued to have to get up from their tables to ask for more beverages or pay their tabs. New guests experienced the same treatment as they waited empty handed. Hopefully the rebranding makes them "more approachable" as described in the Post Gazette article, however, they may need a new, or at the very least retrained staff to serve the desired influx in patrons.