This location is usually pretty good. We've always made appts ahead of time, and they always take the cars on time. They do take their time for oil changes (1-2 hrs) but since there's a Starbucks next door, it's not too bad of a wait. We've come here for maps of different cities we're visiting, and I've talked to their car insurance section as well. Very friendly staff, just make sure you know the wait time is long.