This was the best cab experience and perhaps the best customer service experience of my life. After breaking down 30 miles from vegas after 2,000 miles of driving and having to pay $500 for a new alternator [as well as spending the night in vegas... one of my least favorite towns for an impromptu night] Daniel completely made my day.
He was hilarious, kind, helpful and even understanding and humorous when I gave him an incorrect pick-up address. He sang me songs on the way to my destination 10 miles out of town and helped me carry my bags into the auto shop.
With a credit-card reader in the cab, this experience could not have been more positive or refreshing after one of the most trying and stressful events in recent history.