I've given up on this practice, not because of the doctors but because of their disinterested and condescending front staff.
I even tested to see if I wasn't being touchy. I had my wife listen over speaker phone one of my conversations with the staff. Her jaw dropped at how rude and simply "over it" they are.
It's a shame, but I'm not returning to doctors I like, simply because I don't want to deal with their office.