I do not know how to drive. I am disabled. So We THOUGHT we found the perfect delivery restaurant.
We ordered from this place on a Saturday night. 1. The white pizza{we added sausage}
was good a little greasy but it was decent.
Ordered the 2.Gyro no grilled onions and no tomatoes but I ordered raw onions.
3. Sampler appetizer {will never order that again} 4. Chicken parmesan
{The noodle and sauce was in separate container}. The pizza and Gyro we knew we was going to order it again and we did on Tuesday. The Pizza the same but this time I took a napkin and dabble some of the oil off it. We ordered the caprese salad will not order that again.The Gyro I ordered it the same as the 1st time. I did Not get any raw onions. So I called and the Manager said she can give me a credit of a $1..
WTF!!! OR I could bring the Gyro up there and they can fix it. I told her we just paid a delivery charge and tipped the driver what part of I CAN NOT DRIVE and WE DO DELIVERY ALL THE TIME did she not hear.
She said that is the only option I had.
I reminded her that I waited tables for 30 yrs on the east coast{My Career} I know customer service and common courtesy. Common sense we ordered on Saturday and we are ordering again on Tuesday{REPEAT CUSTOMERS} The Mgr was arguing with me over the phone how lame is that? I even said to her that they can come get it because I can not eat it without the raw onions. I even paid extra for the taziki and on the pizza add sausage. You are arguing to not give me a credit of $6.95 because YOU screwed up.
The Chicken parmesan, Sampler appetizer
and the Caprese salad NASTY but that did not stop us from ordering the Pizza, Gyro.
Treat people like you want to be treated.
We will NOT be a Repeat customer.