Sarah is fantastic! I sent her a text before dawn this morning to see if she could squeeze me in today. She answered very quickly and got me in at 1pm. I showed up early and she was ready for me. She was finished in no time with very little discomfort. She is so friendly and personal that she always makes the experience less intimidating. The space is very quiet and you don't have to walk all the way through a salon to get to her room. The location is far for me but totally worth the drive!