About: http://data.yelp.com/Review/id/BExFo8zMtluGEVNHuxJNTA

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About: http://data.yelp.com/Review/id/BExFo8zMtluGEVNHuxJNTA Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2013-04-30 00:00:00 (xsd:dateTime)
itemReviewed	car2go Toronto
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	9 (xsd:int)
rev:text	Convenient but pray you don't have to deal with their customer service, it's simply not worth the frustration... I have been with Car2Go for about 6 months. At first I used their service regularly, probably more than their average customers. This is despite a few nuisances such as sometimes broken software in their cars (takes longer to get going = $, or you may have to switch to another car = $), and wasted time ($) because the previous driver didn't card in properly so you can't even exit the parking garage. They were annoying but not deal-breakers. However, after having to deal with their customer service multiple times over two parking fines that I have received, I decided to stick with the other car-sharing services. It all started when I received this first parking fine and made numerous attempts to contact them, each time given the runarounds. After asking to speak with the managers, I was told a manager would contact me the following day. It did not happen. I didn't have time to keep pursuing them so I gave up and just avoided using their service as much as I could. Two months later, I received another parking ticket, this time from a parking lot by my work place. I had always parked there whenever I drive a Car2Go into my office because it shows up as a designated parking lot on the map, and I have seen other Car2Go's there too. Reluctantly, I contacted their customer service again. This time after a bit of runaround, I got to speak with an agent who was friendly enough. But basically she just tells me that the parking lot that shows up on their GPS map is actually next to the parking lot I normally park at. After a few other ambiguous reasons, I realized 1) there's no point arguing with a customer service representative that isn't actually there to service customers, and her mind is already set on not helping me, and 2) I'm done with Car2Go. I have been a Zipcar member for over 4 years (I had both memberships), and I have always been more than satisfied with their customer service, and I share just that with my friends who are interested in the city's car sharing services. Needless to say, I would share a very different opinion about Car2Go....
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Eric

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