I brought my cat here before to be groomed and the service was good so when she was sick I decided to bring her back. The doctor whosaw us first was Justin. He ordered bloodwork and wanted to keep her overnight. We paid a deposit and left. My cat ended up staying there for a week and I was always talking to different vets when I called to see how she was doing. Justin was pretty forceful with telling me she needed more and more tests even when everything was coming back normal. He wouldn't treat her for anything until there was a diagnosis. Which there never was. Finally a new vet felt with my cat. She asked if it was okay to give her pain meds, which she wasn't getting. After that, she started eating and again and came home a few days later. I made a late appointment to pick Lynda up and waited almost an hour. The vet tech gave me two different pills. The tech couldn't really tell me what the pills were for (didn't know which was for acid reflux and which was the appitite stimulant) and didn't show ne how to give Lynda the pills. We went home and tried giving the pills with no luck. The clinic called the next day and the vet I was speaking to told me to hide the pills in food. Of course after that Lynda thought there were pills in everything and stopped eating again. When I called to speak to a vet they were all busy so I spoke to a tech who had no idea what I was asking and only suggested I come to the clinic twice a day and pay for a vet tech to give her the pills. I made one last appointment about her not taking the pills, waited an hour after the set appointment time to see a tech, then a vet who gave us a pill gun and more pills because Lynda had spit out all the ones we got before.
Overall I felt like I was over charged and the bill was set up in such a way that I couldn't understand what treatment Lynda got each day. It was broken down by what vet did what. I felt pressured into doing expensive tests that came back with no clues so to why was wrong with Lynda. They were always running late for appointments and they seemed to pass off appointments to vet techs that weren't helpful at all. $4000++ later I have my cat back and she's been fine ever since but I didn't feel like Lynda wasgetting good care. I will not be bringing my cat back again, even for her yearly shots