Friendly staff, clean rooms, Very good food at the bistro which to me bumps it up to a four star. The beds are not very comfortable which is a big thing in my book. The hotel is very quiet though. And the shuttles make it very easy to get back-and-forth to both facilities Of the Mayo Clinic Without having to Rent-A-Car. The pool and hot tub or a bonus, they are very clean. I got a ground-floor room with a patio that opened up to the pool very convenient.