I would like to update my previous review on Dugger Music. About a week or so ago, Kelly texted me and apologized for not getting back with me on the issue I was having. She made an appointment and came out again to the house to see what could be done. She spent an hour taking the piano apart and going through all the keys and trying to adjust anything that might have caused the keys to stick. She told me to let her know if it worked. She didn't charge to come back out and was very nice about it.