Went here when they first opened and it was awesome. Last Friday ordered takeout online. Shortly after I ordered I received an email stating order received and would get another with pickup time. I did, stating ready at 2:25. I was about 10 minutes late and arrived as the only couple was leaving. The two young men were friendly and polite and I was offered a free soft drink for my wait since order wasn't ready... after 10 or so minutes my order was ready. My son got smoked chicken, which was dry, husband got pulled pork, which was too vingery, other son got BBQ chicken and had no comment, but barely ate half. I got a sandwich that was so sloppily put together I did not eat. I won't be back.
*I updated the stars due to excellent customer service- they reached out to me right away. Thank you, Leslie!