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  • I'm typically a fan of Rubio's. I've been to many of their locations. However, this one disappointed. I ordered: Steak Burrito Especial, $6.99 http://www.yelp.com/biz_photos/rubios-fresh-mexican-grill-phoenix-5?select=ZOzRhgzHjp_MipYqG2Kn6A#ZOzRhgzHjp_MipYqG2Kn6A Steak Street Taco, $1.89 http://www.yelp.com/biz_photos/rubios-fresh-mexican-grill-phoenix-5?select=4KJ_NtL5G2EXKqIca2zehA#4KJ_NtL5G2EXKqIca2zehA The food came out in a short time. While I was waiting, I went to the Salsa Bar to grab a few cups of their spicy Salsa. The first item I ate was the Steak Street Taco....the meat was dry and Guacamole was bland. I poured a lot of the Salsa on it to add flavor and give it some moisture. Very disappointing. Next, I had the Burrito. That was dry too! Even with the Sour Cream in the Burrito, it was dry...the Steak, Rice, Beans...all was dry. Needless to say, I used a heavy dose of Salso on that as well. To make it worse, the Chips that came with the Burrito were 1/2 fresh & crispy and 1/2 were covered in oil or stale...so they were chewy...that means they combined new, fresh Chips with a batch of old ones....bummer. One positive thing is that the service here was outstanding. The cashier was very friendly and had a nice, welcoming smile. I also watched a customer complain that one of the sodas was out of syrup on the machine....the employee sincerely apologized and quickly remedied the situation by replacing the empty container with a new one. I'll have to come back and give this place another try, it may have been an off day for them. Return Factor - 60%
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