| rev:text
| - I was just there tonight for dinner and the overall experience was mediocre.
The entire restaurant is quite small and fits not more than 30 customers. We had 5 adult and a 1.5 year old and we were seated at a 4-person table in a small corner area. The waitress who reserved our table already told us it will be a little tight, which I accepted.
The service was 2 stars for me. The waitress we had seem to be very new to her job and the menu. We asked her to tell us the different between dishes ( i.e. Shrimp tempura vs. deep fried shrimp - they have pretty much the same descriptions for both dishes), how many pieces in one serving and such. Pretty much every question we asked she needed to go to the back and ask another waitress or the chef for information then came back to our table. Which took up quite a bit of time to order our food. And when we have our sushi, she didn't give us soy sauce and we had to ask and waited for 5 mins for her to bring the soy sauce over. Not too impress with the waiting. But I give her credits for her sincere and pleasant attitude.
The food is 4 stars, and the food it is on the pricey side. We had Grilled Sea Bass (Whole), Grilled Black Cod Neck (very tasty), Beef Tataki (very tasty as well), Beef Amiyaki (not sure if I got the name right, but it's a self-serve table top open flame grill for beef cubes), Butter Scallop, some side dishes and rolls. We really enjoyed all the fish, beef and side dishes. Only common is the Beef Amiyaki, the beef got stuck to the metal grill sheet and we wasn't given any cooking tool to flip the beef cube. When we asked the same waitress to give us a pair of chopsticks, she brought out a plastic pair. Maybe she doesn't know that the open flame can melt the plastic chopsticks....but really?!?! Also the metal grill sheet was sliding off from top of the stone grill when I flipped the beef, very unsafe design. It was a 3 people task that we had 2 people to hold on the grill sheet and for me to cook the beef. I think it would be much better and safer if the staff can do the cooking.
Anyhow, we had been dining for more than 2 hours and there are still 3 more dishes to come. We waited for more than 15 mins without any food on the table and we asked the same waitress again. We told her that we don't want to wait any longer and want to cancel the remaining dishes, but she kept telling us that the food is on the way. We end up have another senior waitress to help us to cancel the food that never came and get the bill. Our whole table were not too impress by that point since some of us was still hungry.
I was thinking to give them 3 stars. However, the service doesn't match with the price they charge. So it bump down to 2 stars.
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