rev:text
| - After giving up on the staff at Joe's Crab Shack for my father's birthday dinner (for some reason he likes it there, why, I don't know), my family settled on trying Texas de Brazil based on some initial feedback we had received from a friend and the sheer smell of meat radiating across the plaza. The wife and I had an OK previous experience at Green Forest, but unfortunately, Texas de Brazil left us rather dissatisfied with the entire evening.
Following a rather disorganized seating process (the hostess more or less insisted we head to the bar to wait, but no sooner did we get there and attempt to order drinks, two separate servers tried to come seat us), we were sat at a table. We waited an easy 5-10 minutes before anyone even came to the table.
Once our server arrived, he more or less just said to go grab our food (we still hadn't received water at this point), at which time, we interjected that two of our guests would be getting the lite dinner option (which he immediately became disgruntled and attempted to insist that they get the full dinner - go figure, the meals were $20 cheaper).
Throughout the evening, we only received one refill on water even though our glasses were consistently empty. Also, while it seemed there were a wide variety of meats to be enjoyed, the same 3-4 options kept being brought to the table (on our way out, I noticed 3 different meats that never even made it to our table to try). In addition, the cheese bread, potatoes, and bananas all went un-replenished once the first set was eaten.
After a certain point, we simply decided we wanted to cut our losses and leave the restaurant (but we couldn't, as the server couldn't be found to ask for the check - we had to ask a gaucho to find him for us). The final straw in our experience was the fact that we were charged 18% gratuity for what has been the worse service we've received year to date in Pittsburgh.
This is why I don't let family pick restaurants for celebratory dinners. For the $43 + tax/gratuity per person that we had to drop on this bucket, I could of easily taken them to any of the best-in-class joints the burgh has to offer. What a waste.
|