One of the few maternity stores in the area, I'll give them credit for always having a good selection in such a small store. I've gotten three pairs of jeans and a pair of yoga pants here that I've loved, and the goody bag was a nice perk.
However, a pair of black pants I recently bought for work shrank horribly the first time I washed them and don't come in long sizes, so that was a waste of money. They have an extremely strict return policy and any complaints on quality have to go to corporate. The prices are on the steep side, so after seeing the quality of the work pants, I hesitate to spend money on a $40 top that may fall apart on me.
The employees always seem preoccupied and too busy for questions. For a company that caters to women who are expecting or new mothers, one would think they'd employ some staff that are relatable or at least personable. A little friendly conversation and some recommendations would go a long way to making me feel like spending more money in your store.