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Attributes	Values
type	rev:Review
dateCreated	2010-09-11 00:00:00 (xsd:dateTime)
itemReviewed	Laguna Village Apartment Homes
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	22 (xsd:int)
rev:text	Hi there...I lived in this apartment complex for a year and I was very relieved when my lease ended. I lived in Phase 1. I don't have any knowledge on when this phase was actually constructed but it certainly looked and felt like the oldest phase in the complex. I'll start with the positive. There was ample parking (both covered and uncovered.) And we had new carpet when we moved in. The rent was very reasonable. Brandon in the office was very amicable and polite and seemed genuinely concerned about our experience. That's it for the positive...on to the negative. The apartment itself was poorly painted and constructed. Quite honestly it looked like they sent trained monkey's in with paintbrushes and hammers and told them to do the job as fast as possible. The cabinets were plywood that had been painted many, many times. They had a funny smell to them, like years and years of grease and cooked food accumlated. Upon move in we discovered that the apartment truly wasn't move in ready. 1) Upon checking the dish washer a loose piece of dry wall fell off the wall adjacent. 2) The dryer exhaust was not hooked up and was the torn, "holy" exhaust tube was sitting on the top shelf of the closet. 3)The baseboards at the bottom of the walls were not there. It's simply unpainted, cracked walls that come to a right angle with our carpet. Quite ugly. 4)Multiple door locks were broken. 5)Some of the shelves in the fridge were broken and dangling. That's just what I can rememeber from a year ago. I'm positive there was more but I truly can't recollect. I did enjoy balcony but the problem is that we overlooked a very, very large and dead tree. No attempt was made at removal. It simply sat there, looking very unattractive. We had cockroaches for several monthes despite having a neat and clean apartment. We were told it was from the downstairs neighbors. They sprayed our apartment multiple times but nothing was done to rectify the situation at the source (the downstairs neightobrs) until they actually moved out. Management sprayed and declared the building roach free. Then we had some new downstairs neighbors move in and after talking to them I've found out that there were still cockroaches infesting the downstairs and by proxy our upstairs. Gross. The pool in Phase 1 was poorly maintained to the point where it was almost unusable. Wrong chemical mixes that irritate the skin and poor sanitary conditions in and around the pool areas add to the feeling that there is a distinct lack of caring or concern about the safety and welfare of the tenants. The hot tub did not work at all the entire year we lived there. Noise levels were consistently loud but did die down a bit toward the end of the lease although we still did get the occasional gangster wannabe rolling around with his bass turned all the way up. The real source of noise came from the gang of twenty or thirty kids (ages 5-16) that hung out in the driveway of the phase. Do be careful coming into the parking lot because they are completley oblivious that they are playing in the road. I feel that most of the issues could have been resolved by management but they seem to be dealing with a lot of red tape from their corporate office; i was told that for many of my complaints they would have to get approval from their corporate office to remedy my complaints. I'm sure the economy wasn't really helping the situation either. I did get very frustrated with management many times (in particular when our ceiling in the master bedroom started leaking at 2am) and I'm not sure if they're simply used to lots of calls coming in for maintenance issues but I certainly felt like we were a tertiary concern for them. If you do decide to give Laguna Village a try I would advise caution. Make sure that you find out which apartment you're going to be in so you can scout out the area before moving in. Make sure you look at the interior of the apartment before moving in so you can take advantage of the clause in your lease allowing you 30 days to move out if it is unsatisfactory. Don't assume that because the apartment they will show you as an example apartment is fantastic inside and out that the unit you will be given will be even close to what they've shown you. If you have a choice, choose to live in Phase 2 or 3. Best of luck to you!
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	James

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