The air conditioner went out in my home last night, bummer! I filled out the online form with my home warranty company and they said Air Squad would reach out to us within 24 hours. They called me first thing in the morning and said they could have a tech in my house between 9:00 am and 12:00 pm. I said, yes please! The tech was on time and he was in and out in less than an hour. In less than an hour my AC was working again and my house is nice and cool. Great communications and great results.