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  • I have been with Chase bank since 2007 and received good service until they got rid of most of the people, closed the teller window and replaced them with a machine. The removed all the regular people down sized and replaced them with younger people who don't know the first think about Customer service. I arrived at the 99th ave branch around 5:30 p.m to close my account only to be told by the young teller in these exact words" unfortunately I have bad news we are not going to be able to help you because it is to close to closing time. Huh, funny thing is my friend received the same treatment I am starting to believe this location is a bit Racist and I am not one to use this, but as they say if the shoe fits, wear it. I left this location and went to the Chase on 75th ave at 5:45 p.m. and was helped my a teller named Antonio who was very polite and pleasant and closed my account in about 5 minutes. I would bypass the 99th ave and Lower Buckeye location they are rude!
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