I orded flowers for my wife to be delivered on Valentine's Day. I received a delivery confirmation but the flowers were never delivered. I tried calling to see what happened and they didn't answer and the voicemail box was full. I finally got in touch with someone who was extremely rude a few days later and was promised a refund. Two weeks went by and still no refund. I tried calling again and got no answer and a full mailbox. I filed a dispute with my credit card company and they told my credit card company that the charges were valid. They are very dishonest and I will never do business with them again. I wish that I could give zero stars.