Easy ordering, same day mailing to me and arrival of package within 3 days. Watch box did not contain a manual but this is one of the reasons I was able to pay $115.00 for a $350.00 watch. There is a free 20-page manual locatable thru Google. At first I thought the watch's glass was damaged with circular and interior marks, but the problem was simple: I hadn't noticed that there was a form-fitting plastic on the glass that actually had the marks. Not my finest moment.
After that film was removed, the watch seemed to be new as advertised with no scratches or marks.
Now I'm waiting to see how well this eco-drive keeps time.