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| - I was a huge fan of the previous MajesThé location. In my visits to the new location, I've been quite disappointed.
The tea is still delicious. A solid four (plus) stars.
The food is less consistent and balanced than before. From a personal standpoint, certain staples I liked are missing from the new menu. More objectively, in my most recent visit, the chicken kimchi bao was short on both chicken and kimchi, and quite heavy on mayonnaise and barbecue sauce. My quinoa salad was so overdressed that it resembled porridge. I struggled to finish it. Two stars at best.
Service was scattered and unprofessional. It took 35 minutes to receive a salad and bao--for carry out. In the waiting period, customers were scarcely acknowledged, and two left after they were seated but had not been able to order. Dirty dishes remained on tables without being bussed or wiped. There was no organization in table numbering or server zoning, and many dishes came from the kitchen and servers had to ask patrons at each table if they had ordered it or not. The two servers were not proactive, attentive, and were occasionally dismissive to the patrons. One star, perhaps none.
Customers visit a restaurant for the food and drink; they return based on their experience with the product and service. If this were my first experience, I would not return. As it is, I may only return for the delicious milk tea.
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