Now the shopping center that this location is in looks a bit ghetto. However, the staff was very friendly and helpful in solving any issues I had. I upgraded some services.
I know the company in general gets dogged on but I have not had any issues with their service. It's fairly inexpensive for what you get. The only problem is that after your one year contract you have to call a special line in order to get your rate back down from the month-to-month.