The first time I came here, I thought it would be my go-to salon. I got a gel manicure and it lasted for 3 weeks with no chips! I wish I would have gotten the girl's name who did them because every time I've gone since, I've had a bad experience. The second time I came I waited over an hour when they said it would be 30 minutes. The lady that seems like either the owner or manager did my gel manicure and I could tell she was rushing, she cut my finger trying to get my previous gel polish off and was honestly careless and rude. Not to mention, my manicure chipped the very next day! I have gone a couple more times since then and have been unimpressed by their customer service.